Welcome to
PoodleBear Online Marketplace !
PoodleBear is a global marketplace that unites people seeking authentic, handmade items with independent artisans and creators based in Portugal and internationally.
Poodle Bear
Our online marketplace brings together independent creators from around the globe, offering a beautifully curated collection of books, handmade jewellery, original artworks, prints, pet gifts, and home décor pieces.
location
our speciality
we specialize in
eBook
Published by PoodleBear
Home Decor
Atelier Angelique
Jewellery
Anne Claire
Support small creators, explore unique creations, and bring a touch of artistry into your everyday life.
Whether you’re looking for a meaningful gift or a one-of-a-kind treasure for your home, you’ll find something special here.
guaranteed satisfaction
Everything is handmade with Love. Ensure the best quality at all times.
best treatment offered
PoodleBear has a grooming service, more details please visit : https://www.poodlebeargrooming.com
our latest news
blog insights
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Don’t Wait
Self-Help Book What If Someday Never Comes ? We all have a drawer full of […]
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Everything Poodles
A royal art book where beauty meets devotion — celebrating poodles and the love they […]
faq
have any questions for us?
Who is PoodleBear?
PoodleBear was founded by me after settling in Portugal in 2024. I fell in love with the incredible craftsmanship and creativity here, and wanted to create a platform that connects talented artisans from Portugal and across Europe with customers around the world. What started as a personal passion for handmade goods has grown into PoodleBear : A marketplace celebrating authentic, artisan-made products. As we grow, our vision is to build a community of makers and supporters who value quality, creativity, and the human touch behind every item.
How can I contact you if I have questions or concerns?
We’re here to help! You can reach us in several ways:
– Email: [email protected]
– Contact form: Available on our website
– WhatsApp: +351 917365529
We typically respond within 24-48 hours during business days. Don’t hesitate to reach out with any questions about products, orders, or anything else. We’d love to hear from you!
What is your return and refund policy?
“We want you to love your purchase.” If you’re not completely satisfied, you may return unused items in their original condition within 14 days of delivery for a full refund. Please contact us before returning any items so we can provide return instructions. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Refunds will be processed within 5-7 business days after we receive your return.
Can I see reviews or testimonials from other customers?
PoodleBear is newly launched, so we’re just beginning to build our community of happy customers. We don’t have reviews yet, but we warmly welcome your feedback! After you receive your order, we’d love to hear about your experience. Your thoughts help us improve and help other customers discover the quality and care that goes into every PoodleBear product.
Are my payment and personal information secure?
Absolutely. Your security is our top priority. PoodleBear uses industry-standard SSL encryption to protect your personal information, and all payments are processed securely through WooCommerce and Stripe which are the trusted payment platforms used by millions of businesses worldwide. We never store your credit card details on our servers. You can shop with confidence knowing your data is safe.
What if my order is lost or damaged in shipping?
We take full responsibility for getting your order to you safely. If your package is lost in transit or arrives damaged, please contact us immediately with photos of any damage. We’ll work quickly to send you a replacement or provide a full refund whichever you prefer. Your satisfaction is important to us, and we’ll do everything we can to make things right.
How do you ensure product quality?
Quality is at the heart of everything we do. Each item is carefully handcrafted with attention to detail and made from quality materials. To help you care for your purchase and understand what makes it special, every order includes a detailed information card describing the item, materials used, and care instructions. We personally inspect each product before shipping to ensure it meets our standards.
Do you have a satisfaction guarantee?
Yes! If your item arrives with any defects or damage, please take a photo and contact us within 7 days of receiving your order. We’ll arrange an exchange for a replacement item at no additional cost to you. We stand behind the quality of our products and want you to be completely happy with your purchase.